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Loss Prevention/Guest Service Attendant - Vail Marriott - Part Time - Year Round

Company Name:
Vail Resorts
Loss Prevention/Guest Service Attendant - Vail Marriott - Part Time - Year Round - Vail, CO
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at RockResorts/Vail Resorts Hospitality ("RR/VRH") is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
The magnitude of beauty at the Vail Marriott Mountain Resort ( ) is one that defines the elegance of a European Chateau with the back drop of the Rocky Mountains. The Vail Marriott Mountain Resort and Spa is now hiring a Full Time, Year Round Loss Prevention Officer/Guest Services Attendant.
Job Summary:
Responsible for safety and security of the Vail Marriott Mountain Resort and Spa, Colleagues, Guests and Owners as well as property assets.
Essential Job Functions:
Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
Maintains accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents, tracking and moving all shipping and receiving for the hotel, able to keep information confidential.
Resolve difficult guest situations in a professional and hospitable manner.
Respond to emergencies.
Handle incoming and preparing outgoing guest shipments
Manage hotel lost & found
Communicate with management and colleagues in an effective and professional manner.
Maintain a calm and professional demeanor during difficult situations.
Complete any and all tasks assigned in a timely manner to the expected level.
Qualifications:
Must be able to read, write, speak, understand and comprehend English fluently. -_required_
Must have a high school diploma or equivalent. -_required_
Must have at least 1 year of guest service experience. -_required_
Must be proficient with computers, specifically, Microsoft Office. -_required_
Must have a valid US driver's license. -_required_
Must complete a satisfactory Motor Vehicle Record check before employment. -_required_
Must have or be able to obtain a CPR, First Aid and AED certification within 30 days of hire. -_required_
Must maintain a positive and optimistic attitude at all times. -_required_
Must be able to work all shifts with minimal supervision. -_required_
Must be able to communicate in an effective and professional manner. -_required_
Must be able to remain calm in difficult situations. -_required_
Must be able to learn quickly to work in various situations. -_required_
Must be able to bend, crawl, climb, lift, kneel and crouch. -_required_
Must be able to lift up to 50 lbs. -_required_
Must be able to work in all weather conditions. -_required_
Must be able to work weekends, evenings and holidays. -_required_
Must be able to make a year-round commitment. -_required_
Ability to communicate in Spanish is helpful. -_required_
Resumes. -_required_
In-person interviews. -_preferred_
Schedule is 5 days a week, with shifts that include 7am-3pm and 3pm-11pm.
Learn more about:
The Vail Marriott: /
Vail Resorts Grooming Policy: Vail Hospitality''s Grooming policy may be slightly more stringent due to our luxury brand.
Have fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an _Experience of a Lifetime_ to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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